How It Works

We offer a fully professional repair service that couldn't be easier. Simply choose the repair you require, post us your item and our craftspeople will repair and refurbish your items. 

Follow these simple steps:

1. Order

Find the item you'd like to be repaired and add it to your basket. When you're ready to checkout, select 'Return Delivery'.

If you're repairing Birkenstock sandals, please note your size and if the item is narrow or regular fit.

Note that return postage only is chargeable and the customer is responsible for sending the footwear into us.

2. Post to us

Put your worn out item in a secure parcel with your order confirmation, including your name and address. We recommend you use a secure posting service to post it to us at one of the following addresses, depending on your repair:

FOR SUPER MOTO REPAIRS ONLY:
Unit 7-8 Fleethall Road
Purdey’s Industrial Estate
Rochford, Southend-on-Sea
Essex
SS4 1NF

FOR ALL OTHER REPAIRS:
The BRC
Unit 3
Hunslet Trading Estate
Hunslet
Leeds
LS10 1BL

3. Returned to you

Your item will be returned to you via UPS Standard looking as good as new.

4. Enjoy

Enjoy your renewed item!

FAQ

Find the item you need to be repaired, add it to your basket, and select 'Return Delivery' at checkout. Put your item in a secure parcel with your order confirmation and send it to us at:

Unit 3
Hunslet Trading Estate
Hunslet
Leeds
LS10 1BL

For Super Moto repairs, please use this address:

Unit 7-8 Fleethall Road
Purdey’s Industrial Estate
Rochford, Southend-on-Sea
Essex
SS4 1NF

Your item will be repaired and returned to you as good as new!

The total cost depends on the specific repair being done. All repair costs are listed on the relevant product pages. For any specific repair questions, please use our contact form or email us on sales@bootrepaircompany.co.uk.

We can help with custom enquiries! Just fill out the form on our Contact Us page and we'll come back to you with a custom quote.

Shipping is £7.95 for anywhere in the UK, including Jersey, Channel Islands, Northern Ireland and the Scottish Highlands. We use UPS Standard.

If your boots are leaking, then we would be unable to guarantee their water resistance after repair.

We guarantee all our crafted repairs so if a fault occurs with a repair that we have done, then we will correct this straight away. We cannot guarantee against fair wear and tear.